Getting Started
What does Protocase do?
Protocase manufactures custom electronic enclosures, sheet metal parts and CNC machined components. Parts are manufactured to order based on your design, within just 2-3 days.
Who is Protocase for?
Protocase is for scientists, engineers and innovators who need custom parts and enclosure for experimental development and rapid prototyping.
What lead time options do you offer?
We offer two options:
Priority Service Stream: 2-3 days (for orders with in-stock materials and in-house services)
Economy Service Stream: Three weeks
What are the factors that will lead to increased lead time?
Lead times can adjust according to a number of factors, including using non-stock materials and components, large quantity orders, welding, chemical conversion coating, or orders that have multiple silkscreened graphics. Contact us at info@protocase.com to discuss your needs.
Do you have a minimum order quantity requirement?
No, we never enforce a minimum order quantity. You can order a single part if you wish to.
What makes Protocase different from traditional manufacturers?
Traditional job shops operate on a backlog-based model, meaning lead times vary widely depending on their queue. Quality can also be inconsistent, and many shops still rely on manual quoting and analog communication, making the process of getting custom metal parts slow and complicated.
Protocase's High-Velocity Mass Customization (HVMC) model offers a solution. You get fully custom parts from a single source, eliminating the need to coordinate with multiple shops. We offer lightning-fast, fixed lead times of 2-3 days, consistent quality, and digital tools that make ordering as easy as shopping online.
How do I onboard with Protocase?
You can add your organization's details and upload important documents in the "Onboarding" section of My Account. This information can be edited at any time. If you'd like to onboard another way, your Account Manager can help.
I need an NDA (non-disclosure agreement) signed before I can proceed. Is that possible?
Yes, absolutely! We are happy to sign NDAs at your request. Just select the option while onboarding in My Account or ask your Protocase account manager.
Still have questions?
Our engineering team is ready to help with your specific project requirements.
Contact Us